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International Shipping Information



Payment
We do not accept international checks or money orders.

What payment method should be used if paying from outside the United States?*

Pay with PayPal
AceKaraoke.com recommends the use of PayPal to expedite your order. With the use of PayPal
's verification we will not need additional verification to process orders. PayPal payment can be sent through the checkout page by clicking on "Checkout with PayPal". Please ensure that the address on the PayPal account is verified. Here are the benefits of using PayPal.

Pay with a Credit Card
Download and fill out the credit card authorization form and complete the next step:

1) Scan a copy of current non-expired Identification (Drivers License, ID) and a copy of the current credit card front and back and send the photos to sales@acekaraoke.com. We will need this information to verify the cardholder and to prevent fraudulent uses of credit cards.

or

2) Fax over a copy of drivers license and a copy of the current credit card (front and back) to Fax: 626-820-0625. Please write on the fax "Attn:Sales" and we will process your order promptly.

Please provide all needed documents for verification and to avoid delays! Please make sure that copies are legible and clear.

*All International orders are subject to processing time. Please make sure that all paperwork and information is sent for prompt processing. We will process an order within 1-2 days if all information is provided and valid.

What is the shipping cost to ship outside the United States?
Please use our shipment calculator on our shopping cart page to calculate shipping cost. If cost is unavailable,
contact us! Click here to go to our support center!

International Shipping Information

Ace Karaoke ships anywhere in the world that UPS and USPS delivers to.

Karaoke machines, CDG's, DVD's, speakers and equipment usually ship within one business day after all order processing is completed. Back-ordered items will be shipped once items are available. We will notify customers of back-ordered items through e-mail. We will send tracking information for UPS shipments if an e-mail address is provided. No tracking information will be available if shipping through USPS.

* Please note: Shipping time does not factor in order processing time and packaging/handling time.
* USPS business days are Monday through Saturday.
* Orders to APO or FPO (military mail) must use USPS.
* UPS business days are Monday through Friday. Tracking numbers are available for all UPS orders. * UPS does not deliver to Post Office (PO) Boxes.

Shipping to Canada

U.S. - Canada Shipping Schedule
Delivery Method Delivery Times**
UPS Worldwide Express 1-3 Business Days
UPS Worldwide Expedited 2-5 Business Days
UPS Standard to and from Canada 10-15 business days* (May take up to 30 business days.)
U.S. Postal Express Mail Services 4-7 Business Days
U.S. First Class Mail Service Varies

Shipping Worldwide

Worldwide Shipping Schedule

Delivery Method

Delivery Times**

UPS Worldwide Express

1-3 Business Days

UPS Worldwide Expedited

3-5 Business Days

U.S. Postal Express Mail Services (Europe)

Up to 2 Weeks

U.S. Postal Service Global Priority (Europe) Up to 3 Weeks

U.S. Postal Express Mail Services (S. America)

4-7 Business Days

U.S. Postal Express Mail Services (Asia)

4-7 Business Days

 

**Note: The shipping times we provide are estimates and not guarantees. Duties, brokerage fees and taxes are the sole responsibility of the purchaser or recipient. Please check with your customs for any related costs as each country's pricing is different. Ace Karaoke is not responsible for certain lost or late shipments due to carriers and/or customs delay.



 
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161 South 8th Avenue,
City of Industry, CA 91746 USA

Phone:+1 888 8WE-SING +1 626 820-0608
Fax: +1 626 820-0625

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