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Select a Topic:

  • About Us
  • Our Contact information
  • Business Hours
  • Retail Store Locations
  • Return Policy
  • Same Day Shipping Policy
  • Domestic Shipping
  • International Shipping
  • Cancellation
  • Lost, Delayed or Damaged Package
  • KJ Special/ Auto Release Program
  • Wholesale & Export
  • Karaoke Boxes and Club System Installation Department
  • Technical, Support, Return and Exchange Department
  • Phone Order No Surcharge

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    About Us
    Ace Karaoke Corporation is a karaoke retailer, importer, manufacturer and the largest karaoke distributors in the world. We offer one stop shopping for all of your karaoke needs.  Since we are a top tier distributor and manufacturer, we can guarantee the lowest prices and largest selection of products available. We also offer same day shipping! We carry karaoke systems, players, mixers, amplifiers, speakers, microphones, CD+G, DVD and VCD discs in our 20,000 sq ft distribution center and headquarters. We are located in the City of Industry, CA, US (MAP).  About 20 miles east of downtown Los Angeles.

    Our huge disc selection includes over 20,000 karaoke titles in 17 languages: English, Spanish, Chinese, Vietnamese, Filipino, Korean, Thai, Japanese, German, French, Indonesian, Italian, Hindi, Brazilian, Greek, Portuguese, and Hebrew. We are in the business of entertaining you and your guests, so we want to make every moment of your shopping and singing experience memorable and enjoyable! Please call us if you have any special requests and we will do our best to meet your needs!

    We have the largest inventory in stock. 98% of our items are available and can be shipped out on the same business day. However, at certain times we do experience back orders, which may add an additional 2-3 business days to shipping time. We'll notify you if we can not ship within 3 business days.

    Need more info? Click here for more karaoke info or read our FAQ

    Click here to see Ace Karaoke Corp's BBB Reliability Report. We at Ace Karaoke are committed to ethical business practices. We treat our customers fairly and with honesty. You can be confident when shopping with us.

    Click On Pictures Below To See Our Ace Karaoke Corporate Headquarters located in City of Industry, CA. 

    Ace Karaoke Corp. New Headquarter's and Retail Store #2 Take a look at our new Retail Super Store #2 located at our corporate headquarter's. We have two computer search stations to help you find what you're looking for!
    We carry the largest selection of karaoke CDG's, DVD's, VCD's and more with thousands of titles in stock! Even more karaoke music!!! All-In-One Systems on display. Our KJ Stage.
    You can see our DJ lights and club systems. DJ/KJ Lighting Our warehouse is fully stocked so you can get your items right away. Out of stock is a rare case. Ace Karaoke is one of the largest distributors in the world. We provide to hundreds of retail stores worldwide.

    If you are ever in California, we welcome you to visit our headquarters and retail stores. We have over 60 employees and we hire the most professional sales team to serve you. We deliver locally to retailers all over Southern California.  Our retail stores have all machines configured for demonstration and our customers can browse through thousands of karaoke discs in stock. Come to our showroom and sing a song today!

    Our Contact Information MAP
    Headquarters Address:
    Ace Karaoke Corporation.
    161 S. 8th Avenue
    City Of Industry, CA 91746-3208
    , USA

    Toll Free: (888) 8WE-SING, (888) 893-7464
    International Inquiry: +1 626 820-0608
    Technical Support / Return: (626) 820-0667
    General Fax Inquiry: (626) 820-0625
    Business Hours: 6:00AM to 8:00PM M-F, 9:00AM to 6:00PM Sat, and 8:00AM to 5:00PM Sun. (All times are Pacific Time)

    Ace Karaoke Retail Superstores
    Come visit 3 Ace Karaoke retail stores in Southern California. Our huge showrooms have all the karaoke machines and music on display. All our customers can try out the karaoke equipment and music before they buy. We have friendly and knowledgeable staff available 7 days a week to assist you. Click here to see Ace Karaoke Retail Store locations near you.

    Business Hours
    You can call us Toll free at (888)-893-7464 during business hours to place orders, inquire about products or to find out the status of your order. Our new extended business hours are as follows:

    Monday-Friday: 6AM to 8PM Pacific Time (9AM to 11PM ET)
    Saturday 9AM to 6PM Pacific Time (12PM to 9PM ET)

    Sunday 8AM to 5PM Pacific Time (11AM to 8PM ET)

    Our Retail Store hours vary. Please check for Regular Store Hours: Chino, Santa Fe Springs, City of Industry.

    Same Day Shipping Policy
    If you place your order before 3:00PM EST or 12:00PM PST Monday thru Friday, we guarantee to ship all UPS Next Day, 2 Day Air and 3 Day Select packages on the same business day! We ship over 98% of  orders directly from our warehouse in California. If your order is placed after the cut off time for the day, we will do our very best to rush out the order before it gets shipped but there is no guarantee. Please call our customer service for availability on urgent orders!

    Most packages will go out on the same day, however, on busy days and holidays, we will give shipping priority to time sensitive packages. Depending on your distance from our warehouse in California, it will take from 1 to 10 business days for your package to arrive.

    Domestic Shipping
    We use UPS or USPS for all standard shipping. USPS delivers six days a week and does not count holidays. UPS does not count weekends and holidays as shipping days. UPS provides Saturday deliveries for Next Day Air packages for an additional $10 fee. Please let us know if you have urgent orders so we can make sure you get your package on time. We buy insurance on all packages, shipping UPS only, to protect from damages and packages getting lost in transition. Please add items to the shopping cart and use our shipping calculator to calculate shipping costs.

    Cancellation
    Please contact us at (888) 893-7464 immediately during our regular business hours to speak with a sales representative if you want to cancel your order. AceKaraoke.com is not responsible for charges relating to unconfirmed cancellation through email or voice messages. We will try our best to cancel your order prior to shipping. Once the package is shipped, no cancellation can be made.   

    Lost, Delayed or Damaged Packaging

    1. Damaged Package - If you feel your UPS package was damaged through shipping, please contact us immediately and retain all the original packaging materials.  UPS will investigate and pick up the package for insurance claims.
    2. Lost/Delayed Package - If you are unable to track your UPS package through UPS.com, please contact us immediately. We will initiate a claim with UPS.  If you paid for expedited shipping methods through UPS such as 3 Day Select, 2nd Day Air, and Next Day Air and the package did not arrive on the scheduled date, please contact us.  We will file a claim with UPS on your behalf.

    KJ Special/ Auto Release Program
    We offer special prices to KJs and frequent buyers. We have an auto release program for those who are interested in receiving the latest hits from us as soon as the manufacturer releases them. Currently, we provide auto releases for Top Hits Monthly, Pop Hits Monthly and Chartbusters. If you would like to sign up for our auto release program, please give us a call or e-mail us. If you subscribe to 4 or more discs, we will provide free 1st class mail shipping, and 10% off listed prices. A minimum of a 1 year commitment is required. The entire amount must be prepaid when signing up.

    Karaoke Boxes and Club System Installation Department
    We now carry a full line of computerized song ordering systems and full ranges of audio equipment designed for karaoke boxes, clubs and restaurants. Karaoke boxes are very popular in Asia where groups of people gather in private rooms to have karaoke parties. The computerized systems enable customers to order any song from a huge song library on-demand. The karaoke box concept is a big profit maker and it is spreading fast in the U.S. We at Ace Karaoke have one of the most sophisticated computerized systems to serve your business from 1 to 100 rooms as well as one of the most extensive song libraries to fit any multi-cultural environment. Our professional technicians will travel anywhere in the U.S. to help you set up your system if necessary.

    Technical, Support, Return and Exchange Department
    Our team of dedicated support technicians and returns department are available from Monday to Friday from 8:00AM until 5:00PM (PST) to answer all of your needs. Please call us at
    (626) 820-0667 if your product needs service or exchange, and we will be glad to assist you. Before you return any product, you must obtain an RMA# from us or your package will not be processed. You may submit an RMA Request through our website, or by phone.

    Phone Order No Surcharge
    Unlike other online retailers, we do not charge any additional fees for placing your order through the phone. Ace Karaoke is already one of the most informative online store. However, if customers require additional information, our dedicated staff is also available over the phone 7 days a week to answer any questions. We want our customers to buy with confidence and to know that there are always people available to help. If you find any lower advertised price online, do not hesitate to call us. We will beat any IDENTICAL offer online by 1% (Shipping must be included in the final calculation).



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    City of Industry, CA 91746 USA

    Phone:+1 888 8WE-SING +1 626 820-0608
    Fax: +1 626 820-0625

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